Privacy Policy

Inner Renewal Counseling & Consulting (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the individuals, families, organizations, and communities we serve. This Privacy Policy explains how we collect, use, and protect your information when you engage with our counseling and consulting services or visit our website.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details, date of birth, emergency contact information.

• Health Information (Counseling Clients): Information about your mental health, medical history, treatment goals, and progress notes (protected under HIPAA).

• Organizational Information (Consulting Clients): Information about your organization’s structure, policies, and systems relevant to consulting services.

• Website Information: When you visit our site, we may collect limited data such as IP address, browser type, and site usage statistics.

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2. How We Use Your Information

Your information may be used for:

• Providing counseling and consulting services.

• Creating and maintaining client records.

• Communicating with you about appointments, services, or resources.

• Improving our services and website functionality.

• Meeting legal, ethical, and professional obligations.

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3. Confidentiality & HIPAA Compliance

• Counseling records are confidential and protected under the Health Insurance Portability and Accountability Act (HIPAA).

• Information will not be shared without your written consent, except in cases required by law (such as risk of harm to self/others, child/elder abuse, or court orders).

• Consulting services also maintain confidentiality of organizational data and agreements.

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4. Information Sharing

We do not sell or rent your personal information. We may share limited information only when:

• You provide written authorization.

• Required by law or legal proceedings.

• Necessary to protect your safety or the safety of others.

• Working with trusted service providers (e.g., electronic health record systems, payment processors) who are required to maintain confidentiality.

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5. Data Protection & Security

We use appropriate safeguards to protect your information, including:

• Secure electronic health record systems.

• Password-protected databases.

• Limited staff access to client information.

• Encrypted communication tools where available.

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6. Your Rights

You have the right to:

• Access and request a copy of your records.

• Request corrections to your records.

• Withdraw consent for information sharing (except when required by law).

• Ask questions about how your information is handled.

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7. Website & Online Communications

• Our website may use cookies to improve user experience.

• Email or online contact forms are not guaranteed to be secure. Please limit sensitive information when communicating online.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with a new effective date.

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9. Contact Us

If you have questions about this Privacy Policy or your information, please contact us at Info@innerrenewalcounselingandconsulting.com.